Privacy Policy

Privacy-sensitive data, or personal data, is processed via our webshop. Blisso considers the careful handling of personal data to be of great importance. We therefore process and secure personal data with care.

Company Information

Company name: Blisso B.V.
Website: https://www.blisso.com/
Chamber of Commerce number: 75220644
VAT number: NL860193457B01

In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this via this privacy statement;
• we limit our collection of personal data to only the personal data necessary for legitimate purposes;
• we first ask for your explicit consent to process your personal data in cases where your consent is required;
• we take appropriate security measures to protect your personal data and require this from parties who process personal data on our behalf;
• we respect your right to access, correct, or delete your personal data upon your request.

Blisso B.V. is responsible for data processing. In this privacy statement, we explain which personal data we collect and use, and for what purpose. We recommend that you read this carefully.

This privacy statement was last updated on 12-05-2025.

Use of Personal Data
When using our webshop, we obtain certain information from you. This may include personal data. We only store and use the personal data that is directly provided by you, in the context of the service you requested, or where it is clear upon submission that it is provided for processing.

We use the following data for the purposes mentioned in this privacy statement:

• Full name and address
• Phone number
• Billing address
• Email address
• Gender
• Date of birth
• IP address

Registration
For certain parts of our webshop, you must first register. After registration, we store the personal data provided by you. This allows you to avoid entering your details repeatedly and enables us to contact you in the context of executing the agreement.

We will not provide the data linked to your email address to third parties, unless this is necessary for executing the agreement you enter into with us or if legally required. In case of suspected fraud or abuse of our webshop, we may hand over personal data to the competent authorities.

Access My Account
In My Account, you can access a management environment where you can configure, enter, and change settings yourself.

Order Processing
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we may also share your personal data with third parties. More details about this can be found later in this privacy statement.

Marketing
In addition to the information on our website, we may inform you about new products and services:

• by post
• by email
• via social media

Contact Form and Newsletter
Our webshop offers the ability to ask questions via a contact form, where you are asked to provide various data so we can handle your query. You choose which data you provide. The data you send us is stored as long as necessary to fully answer and handle your request, depending on the form or email content.

We offer a newsletter to inform interested parties about our products and/or services. Every newsletter contains a link to unsubscribe. Your email address will only be added to the list of subscribers with your explicit consent.

Publication
We do not publish your customer data.

Advertisements
Our webshop displays ads on, among others, search engines, social media, and third-party websites. These ads may be personalized based on your behavior on our website. Your personal data will not be used or shared with third parties.

Sharing with Third Parties
We may share your data with our partners involved in executing the agreement. To process your order, we share your name and address, email address, and phone number with our logistics partner. After your shipment is processed, this data remains available in the logistics partner's system for 90 days. After this period, your data will be deleted.

Our webshop includes social media buttons. These services' administrators collect your personal data when you use them.

Cookies
Our webshop uses cookies. Cookies may also be placed via third parties engaged by us.

When you visit our webshop for the first time, a message is shown explaining why we use cookies. You can choose not to accept cookies. However, we cannot guarantee the website will function optimally without them.

You can also disable cookies via your browser settings. Note that this may cause parts of our website to function suboptimally.

We have made agreements with third parties placing cookies regarding their use and applications. However, we do not have full control over what these providers do with the cookies once read. For more information, please refer to their privacy statements (note: these may change regularly).

Google Analytics
We use Google Analytics to track how visitors use our webshop. We have entered into a processing agreement with Google to make arrangements about handling our data. We have not allowed Google to use the obtained Analytics data for other Google services, and we anonymize IP addresses.

Security
We take security measures to reduce misuse of and unauthorized access to personal data.

Retention Periods
The above-described personal data is kept as long as necessary to fulfill your orders, including warranty. After that, we retain the data for up to one year for statistical purposes. The data is then deleted unless a legal obligation requires longer retention (e.g., the seven-year fiscal retention period for payment data).

Third-Party Websites
This privacy statement does not apply to third-party websites connected to our webshop through links. We cannot guarantee that these third parties handle your personal data in a reliable or secure way. We recommend reading the privacy statement of these websites before using them.

Changes to This Privacy Statement

We reserve the right to make changes to this privacy statement. It is advisable to consult this statement regularly to stay informed of any changes.

Accessing and Modifying Your Data

If you have questions about our privacy policy or requests to access, modify, or delete your personal data, you may contact us at any time using the details below.

You may also send us a request to access, modify, or delete your data. Additionally, you can request a data export of data we use with your consent, or indicate (with justification) that you wish to restrict our processing of your personal data.

To prevent abuse, we may ask you to properly identify yourself. If the request concerns data linked to a cookie, include a copy of the relevant cookie. You can find this in your browser settings. If the data is incorrect, you can request correction or deletion.

Data Protection Authority

Naturally, we are happy to help if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Data Protection Authority (Autoriteit Persoonsgegevens). You may contact them for this purpose.

Contact Information
Blisso B.V.
Bijsterhuizen 2511
6604LM WIJCHEN
Netherlands

service@blisso.com
085 30 300 13